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If the customer has its own IT department, we can also
give over view “programming” training on the
system installed to a designated employee. This gives the
customer the driving seat to make swaps and changes without
making a phone call.
Over time employees who have full knowledge of the system
may leave and be replaced by new staff. These new employees
rarely get full training, as it is overlooked because the
majority of staff have the knowledge. In this instance,
some times an additional training day, say 12 months after
installation, can ensure optimum use is made of your telecoms,
and can be a refresher for others.


Attendees are given a complete set of training materials,
both to use during the training sessions, and to keep as
invaluable future reference. Once they have finished their
training, System Administrators will be fully equipped to
assist in the transition to new products and to access and
use all the features on the system. The System Administrator
will also be able to manage and administer the system on
an ongoing basis, performing moves, changes, and rearrangements
via the administrative terminal (PM5).

If you are an existing customer and would like to book
further training, please e-mail us by clicking
here or telephone us on 01925 646300.
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