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15. What are the benefits of the Alcatel OmniPCX
Office e-mail server?
The Alcatel OmniPCX Office e-mail server improves enterprise
productivity by offering a new enterprise-wide communications
tool that supplements voice and data communications. Your
ISP (Internet Service Provider) provides e-mail support
for external traffic, while the Alcatel OmniPCX Office acts
as a local e-mail server to provide internal e-mail service
to users. The system manages internal and external e-mail,
with internal traffic supported on the LAN at no extra cost.
For external traffic, the system interacts with your ISP
on behalf of all users. The Alcatel OmniPCX Office regulates
e-mail traffic and reduces communications time. The system
supports dial-up Internet links, so the sending and receiving
of e-mail can be programmed on a regular basis. For example,
the system can connect to the ISP every 15 minutes to exchange
mail. Alcatel OmniPCX Office supports the major standard
e-mail protocols, such as POP3, IMPA4, SMTP, MIME and ETRN.
16. Can the Alcatel OmniPCX Office e-mail server
use standard ISP subscriptions?
Yes. The Alcatel OmniPCX Office e-mail server is designed
to work with standard ISP subscriptions. User accounts can
be managed by the ISP, which interacts with the Alcatel
OmniPCX Office e-mail server. Alternately, user accounts
can be fully managed by Alcatel OmniPCX Office, which then
interacts with the ISP for traffic purposes only.
17. Can the Alcatel OmniPCX Office e-mail server
re-use existing POP3 e-mail accounts?
Yes, if the company already has POP3 accounts, you can set
up the Alcatel OmniPCX Office e-mail server to re-use them.
18. How many e-mail users are supported?
You can set up as many as 200 e-mail boxes. Note, however,
that e-mail users are also potential Internet users. Thus,
the number of e-mail users must be coherent with the recommendations
for Internet access. The Alcatel OmniPCX Office e-mail server
provides global unified messaging, integrating its native
voice mail server with Internet access, and delivering voice
mail and e-mail through a single e-mail client. When a voice
message is left, the system directly transfers the voice
mail as an e-mail attachment or notifies the user of the
message. The user can then directly access the voice message
from his inbox stored on Alcatel OmniPCX Office.
19. Does the Alcatel OmniPCX Office e-mail server
require special e-mail client software?
No. There is no need for special software to be installed
on each PC. Alcatel OmniPCX Office is fully compatible with
standard Internet protocols such as POP3/IMPA4/SMTP/MIME.
Consequently, end users can use e-mail services through
standard, well-known e-mail clients such as Outlook, Eudora,
Notes, etc.
20. How does the Alcatel OmniPCX Office e-mail server
store electronic messages?
The Alcatel OmniPCX Office provides mail storage capacity
on an internal hard disk. Using a POP3 configuration, users
can download messages to read them; alternately, they can
consult their e-mail directly on the server, using the IMAP4
protocol. This solution is perfectly suited to SMEs, since
it is easy to use and requires no special skills or maintenance.
The storage capacity on the hard disk can be customized
to specify the overall storage capacity and allocate storage
capacity for each user.
21. Is it possible to use Alcatel OmniPCX Office
if the company already has an e-mail server?
Yes. If the company already has an e-mail server, Alcatel
OmniPCX Office can be used to redirect e-mail traffic to
it. In this case, the Alcatel OmniPCX Office does not have
to be configured as an e-mail server; it only needs shared
Internet access. In addition, Alcatel OmniPCX Office can
provide supplementary services such as a firewall or proxy
server to control and limit e-mail usage.
22. Does Alcatel OmniPCX Office provide unified
voice, e-mail and fax messaging?
Yes.
Voice mail and e-mail integration
With Alcatel OmniPCX Office, each user can have an e-mail
account and a voice mailbox on the same system. Both applications
can be combined on the desktop to offer access to e-mail
and voice mail from a single user interface, provided by
the client e-mail application (e.g., Microsoft® Outlook™).
Voice mail can be automatically transferred from the Alcatel
OmniPCX Office system to the PC user's mailbox as an e-mail
with an audio file attached (in .wav format). The voice
message is clearly identified with a special icon and contains
the same type of information as traditional voice mail:
name, phone number, date and time. The user can forward
this message or answer it by sending a return e-mail, etc.
It is also possible to simply notify the user that he has
received a new voice message. Both of these functions can
be performed without using the internal e-mail server, if
the company already has an e-mail server on the LAN.
Fax integration
The Alcatel OmniPCX Office uses its embedded voice mail
and e-mail servers combined with an Internet Fax Service
Provider (IFSP) to deliver an easy and cost-effective unified
messaging solution for SMEs. The IFSP manages the fax service
using the e-mail application. Outgoing faxes are sent from
the e-mail user interface; incoming faxes can be directly
received in the e-mail inbox as attachments. This solution
eliminates any investment in external servers or software.
The service is continuously available to internal users,
as well as to remote users through their e-mail applications.
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